RETREAT BOOKING TERMS AND CONDITIONS
Fit & Flow Fitness and Mobility Retreat – Soul Valley, Sardinia
Organized by Papayaya Fitness I. Schöpflin, Riehen, Switzerland
Last updated: October 2024
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Booking & Contract
To secure your place at the Fit & Flow Fitness and Mobility Retreat, a €550 non-refundable deposit is required at the time of booking. Your booking is confirmed once the deposit has been made, and you receive a confirmation email from us.
For Early Bird bookings, full payment is required at the time of booking.
For Standard Rate bookings, a deposit is required at booking, and the remaining payment will be collected automatically.
Pricing
All prices are listed in EUR. Payments can be made through secure online card payment (via Stripe) or bank transfer. You can choose between our discounted Early Bird Rate and Standard Rate:
- Early Bird Rate: Available until 24 December 2024. Full payment is required at the time of booking and includes a non-refundable €550 deposit.
- Standard Rate: A €550 non-refundable deposit is required at the time of booking. The remaining balance will be automatically collected on the 28th February 2025.
Refund & Cancellation Policy
We understand that plans can change, but due to the advance commitment required for booking venues and securing accommodations, we maintain the following cancellation and refund policies.
Cancellation requests must be made in writing via email and will be acknowledged upon receipt.
Early Bird Rate Cancellation Policy:
- 50% refund (less the €550 deposit) for cancellations made before January 10th, 2025.
- 25% refund (less the €550 deposit) for cancellations made between January 11th and March 10th, 2025.
- No refunds will be issued for cancellations made after March 10th, 2025.
Standard Rate Cancellation Policy:
- 100% refund (less the €550 deposit) for cancellations made before March 10th, 2025.
- 50% refund (less the €550 deposit) for cancellations made between March 11th – April 10th, 2025.
- No refunds will be issued for cancellations made after April 10th, 2025.
Program Cancellation:
In the unlikely event that we cancel the retreat, we shall refund all received payments. Papayaya Fitness I. Schöpflin shall have no responsibility and liability beyond these terms.
Please note that travel expenses will not be reimbursed and are the responsibility of each participant.
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Additional Services
Participants can book a massage at Soul Valley (90 euro for 60 minutes). Requests for a massage need to be made before the start of the retreat.
Participants can book a private Personal Training Session with Iwona or Lidia (100 euro for 60 minutes). Requests for a private session can be made before the start or during the retreat and the sessions will be allocated depending on availability of the trainers.
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Medical Conditions & Special Requirements
Participants must inform us of any medical conditions, dietary requirements, or special needs at the time of booking. We aim to accommodate all requests but cannot guarantee that all needs will be met. It is the responsibility of each participant to ensure they are physically fit for the retreat’s activities. If unsure, consult your doctor before booking.
Health & Fitness
Participants must be in good physical health and capable of participating in fitness and mobility activities. The retreat involves various exercises, and each participant is responsible for listening to their own body and participating at their own risk. Please notify us in advance of any injuries or conditions that may impact your ability to fully engage in the retreat.
Travel & Health Insurance
It is strongly recommended that participants purchase comprehensive travel insurance that covers trip cancellation, medical expenses, and any accidents or injuries that may occur during the retreat. All participants are required to ensure their insurance includes health coverage in Sardinia, Italy, Europe.
Safety & Trip Enjoyment
We take your safety seriously and ask that you respect all safety guidelines provided. Participants are expected to follow the retreat itinerary and act responsibly at all times. We reserve the right to remove anyone from the retreat whose behavior is deemed unsafe or disruptive to the group.
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Liability
Papayaya Fitness I. Schöpflin and Soul Valley are not liable for any injuries, accidents, or illnesses that occur during the retreat. Each participant assumes full responsibility for their own safety and well-being during the retreat, including participation in all activities. In no case will we be liable for loss, theft, or damage to personal belongings. Participants are required to hold valid health insurance.
Acceptance of Risk
By booking, participants acknowledge that they are voluntarily participating in the retreat’s fitness and mobility activities, which may involve inherent risks, including injury. Participants accept full responsibility for their participation and agree to release the organizers from liability.
Waiver of Booking Conditions
In the event of unforeseen circumstances, we reserve the right to amend or waive specific conditions of this retreat. Any changes will be communicated to participants as early as possible.
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Data Collection and Privacy
By booking a retreat with Papayaya Fitness, you consent to the collection and processing of your personal data, such as your name, email address, and payment information, for the purpose of managing your booking and ensuring a smooth retreat experience.
Your data will be stored securely and only used for communication regarding your booking, payments, or other retreat-related matters. We do not share your data with third parties except for essential services like payment processing (via Stripe) and email communications. For more details on how we handle your data, please refer to our Privacy Policy.
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Soul Valley Rules
- Participants must follow the Soul Valley rules throughout their stay:
- The venue is alcohol-, drug-, and smoke-free (including electronic cigarettes), with one designated smoking area for electronic cigarettes only. Violation of this rule will result in immediate removal without refund.
- No outside food or drinks are allowed. Meals provided are vegetarian, with vegan, gluten-free, and lactose-free options.
- Swimming is prohibited between 10 pm and 7 am. Nightly walks in the surrounding area are also restricted for safety reasons.
- The use of candles or incense, and the creation of fire anywhere on the property, is strictly prohibited.
- The minimum age for participants is 18 years old.
If you have any questions or concerns, please email us at iwona@papayaya.ch.